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Crash course in dealing with difficult library customers
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Shelley Mosley |
"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and sit… |
OL19974326W |
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Case studies in library security
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Bruce A. Shuman |
"This book employs a familiar vehicle in library literature - the case study - but in a departure from the expected, takes the time-honored genre into a new dimension. Library expert Bruce Shuman use… |
OL20614661W |
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Disaster response and planning for libraries
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Miriam Kahn |
"This is a one-stop instruction manual for writing a disaster plan the covers all the bases - response, recovery, prevention, and planning. Easy to read and for all types and all sizes of libraries, … |
OL2692885W |