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Service Management For Dummies
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Judith Hurwitz |
Manage your business from a services perspective What if technology was designed to serve the business -- every time? That's service management! Done properly, it can make everybody happy -- the cus… |
OL15177764W |
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Unleashing the Power of IT
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Dan Roberts |
"Timely guidance for transforming IT into a strategic business partner. Today's leaders are expected to reduce costs, increase productivity, drive innovation and help the business identify and pursu… |
OL15999340W |
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Recent advances in broadband integrated network operations and services management
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Varadharajan Sridhar |
"This book covers the principles of both wired and wireless communications of voice, data, images, and video and the impact of their business values on the organizations in which they are used"--Prov… |
OL16002008W |
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Advancing collaborative knowledge environments
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Ned F. Kock |
"This book discusses the latest findings in knowledge-intensive, collaborative environments, focusing on frameworks and solutions for improving collaboration online"--Provided by publisher. |
OL16216158W |
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The chief information officer's body of knowledge
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Dean Lane |
"A contributed volume, this book was written by practitioners who handle both the day-to-day and longer term challenges that Information Technology (IT) departments and their parent businesses face. … |
OL16317848W |
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The CIO playbook
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Nicholas R. Colisto |
"This book offers insightful and practical advice and strategies to help IT leaders maximize the impact of IT on their business. While the technologies constantly change at a dramatic pace, the pract… |
OL16585794W |
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Managing IT outsourcing performance
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Gottschalk |
"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher. |
OL16920899W |
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Emerging technologies for semantic work environments
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Eric Ras |
"This book describes an overview of the emerging field of Semantic Work Environments by combining various research studies and underlining the similarities between different processes, issues and app… |
OL16937729W |
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Strategic information systems
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M. Gordon Hunter |
"This 4-volume set provides a compendium of comprehensive advanced research articles written by an international collaboration of experts involved with the strategic use of information systems"--Prov… |
OL18555920W |
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Governance of IT
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A. L. Holt |
Annotation |
OL19972933W |
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Data-ism
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Steve Lohr |
By one estimate, 90 percent of all of the data in history was created in the last two years. In 2014, International Data Corporation calculated the data universe at 4.4 zettabytes, or 4.4 trillion gi… |
OL20000882W |
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Business Transformation
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Jim Davis,Aiman Zeid |
"Effectively introduce and promote analytics within your enterprise. All companies use information to set strategies and accomplish business objectives. But how many CEOs and CIOs would say they are … |
OL21543228W |
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The business-oriented CIO
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George Tillmann |
The Business-Oriented CIO: A Guide to Market-Driven Management introduces the Market Driven Management approach, which applies and adapts some of the best for-profit business thinking for use by CIOs… |
OL3937654W |
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Making sense of change management
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Esther Cameron |
Written for students and professionals alike, Making Sense of Change Management is the classic text in the field of change management. It is aimed at anyone who wants to understand why change happens… |
OL5824174W |