Books
2 results found| Title | Authors | Description | OpenBook ID | |
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Loyalty rules! | Frederick F. Reichheld | "Fewer than half of today's employees believe that their companies deserve their loyalty. Web-empowered customers now defect more easily and more quickly than ever. Has loyalty become an outdated not… | OL2962549W |
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The one minute manager | Kenneth H. Blanchard,Spencer Johnson,Kenneth Blanchard | Details a simple, yet effective management system based on three fundamental strategies for earning raises, promotions, and power in business. | OL66049W |