Books

3 results found
Title Authors Description OpenBook ID
Effective Help Desk Specialist Skills Effective Help Desk Specialist Skills Darril R. Gibson Today, everyone depends on technology -- and practically everyone needs help to use it well. Organizations deliver that assistance through help desks. This guide brings together all the knowledge you… OL17630833W
A+ Guide to IT Technical Support (Hardware and Software) A+ Guide to IT Technical Support (Hardware and Software) Jean Andrews lxii, 1119 pages : 29 cm OL19543085W
Making IT work Making IT work Jeffrey R. Yost The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies. The computer se… OL19751761W