Books
1 results found| Title | Authors | Description | OpenBook ID | |
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Emotional labor in the 21st century | Alicia Grandey,James Diefendorff,Deborah E. Rupp | "This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Rus… | OL16564466W |