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Communicating across cultures at work
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Maureen Guirdham |
"Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable grea… |
OL15902459W |
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Talk to strangers
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David Topus |
"Connect to the world around you and realize the enormous potential in talking to strangers. Everyday, random encounters really can change lives, when you make them happen the right way and leverage … |
OL16342884W |
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Influencing up
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Allan R. Cohen |
"The authors of the classic Influence Without Authority explain the unique challenges of influencing powerful peopleLearn to overcome your difficulties with a boss who is uninterested in your concern… |
OL16462077W |
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Reach out
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Molly Beck |
"A practical guide to building valuable career connections -- through tools you already have and people you already know Success in life is more than having goals and skills. You need connections. A… |
OL19723620W |
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Captivology
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Ben Parr |
"The former editor of Mashable and cofounder of DominateFund examines the psychological phenomena that captivate our attention--and how we can leverage them to draw and retain attention for our ideas… |
OL19735962W |
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Breakpoint
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Jeffrey M. Stibel |
"What can the human brain and its relationship to the internet tell us about our society, our technologies, and our businesses? A lot, as it turns out. The internet today is a virtual replica of the … |
OL19970062W |
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Conversational intelligence
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Judith E. Glaser |
" The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversation… |
OL19972394W |
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Humble inquiry
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Schein, Edgar H. |
"We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about … |
OL19980772W |
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The power of nice
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Ronald M. Shapiro,Mark A. Jankowski |
Demonstrates how Ronald Shapiro, an agent and attorney for some of the most famous baseball figures of the present day, successfully makes a deal and skillfully bargains so that all involved walk awa… |
OL19981438W |
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Show & tell
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Dan Roam |
" "If I tell you the truth, if I tell it with a story, and if I tell that story with pictures, I can keep you glued to your seat. Let me show you how." For the vast majority of us, giving a presentat… |
OL19982876W |
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Paid attention
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Faris Yakob |
"Rapid changes in communication technologies shifted the media environment from one of scarcity to one characterized by abundance. Advertisers are paying more and more money to reach fewer and fewer … |
OL20002588W |
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When digital becomes human
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Steven Van Belleghem |
"In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competiti… |
OL20006459W |
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Collaborative intelligence
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Dawna Markova |
"We are living in a hinge time when the way that we think, interact, and innovate at work is rapidly changing. In the past, "Marketshare" companies dominated, ruled by hierarchy and top-down leadersh… |
OL20010528W |
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Models of proposal planning & writing
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Jeremy T. Miner |
"This book is an essential weapon for anyone looking for funding in the extremely competitive grantseeking world. It explains how and why to approach both public and private sponsors with not just in… |
OL20039902W |