Books
2 results found| Title | Authors | Description | OpenBook ID | |
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Implementing value pricing | Ronald J. Baker | "The overwhelming majority of professional firms price their services by the antiquated hourly billing method, a method with many flaws. This new book demonstrates there is a superior model to price … | OL15537840W |
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Measure What Matters to Customers | Ronald J. Baker | Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want t… | OL5747067W |