Books
2 results found| Title | Authors | Description | OpenBook ID | |
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Passing your ITIL foundation exam | Great Britain. Office of Government Commerce | The publication is endorsed by APM Group, the official ITIL Accreditor, contains full details of the Official ITIL Qualifications. Suitable for those taking the foundation exam it provides an overvie… | OL24680399W |
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Key element guide | Great Britain. Office of Government Commerce | This publication is intended to provide a synopsis of the basic concepts and practice elements of Service design, which forms part of the core ITIL service management practices. In order to meet the … | OL27676310W |