Beyond service

By Greg McElligott

Subjects: Civil service, canada, Employee participation, Officials and employees, Gestion, Canada, Kanada Government, BUSINESS & ECONOMICS, Management, Case studies, Kanada, Labor, General, Canada. Employment and Immigration Canada (Dept.), Participation à la gestion, Cas, Études de, Personalpolitik, Fonction publique, Canada, emigration and immigration, Relations de travail, Civil service, Canada. Emploi et immigration Canada (Ministère), Verwaltung, POLITICAL SCIENCE, Canada. Employment and Immigration Canada (Department), Employees, Personnel, Public Policy, Angestellter, Participation du personnel, Administration, Labor & Industrial Relations, Management, employee participation, Fonctionnaires, Employee-management relations in government

Description: "This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshape government services, and inserts front-line workers into state theories, policy debates, and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressive thinkers and activists have forgone many promising strategic opportunities.". "Beyond Service challenges current trends in administrative theory and policy-making, and will be of interest to academics, policy research bodies, union researchers, educators, and, most important, front-line government workers themselves."--BOOK JACKET.