Motivational management made easy

By Charles Trevor-Roper

Subjects: Gestion, Leisure industry, Personnel management, Direction, Tourism, Personnel, Accueil (Tourisme), Industrie, Hospitality industry, Motivation, Employee motivation, Loisirs

Description: This guide shows managers how to overcome the special challenges of the hospitality, tourism and leisure sectors (e.g. workers on low wages), and apply the principles of business coaching to get the most out of their employees. It shows how to achieve excellent customer service, while also creating employee satisfaction.