Leadership and the power of trust

By Armour, Michael C.

Subjects: Corporate culture, Culture d'entreprise, Comportement organisationnel, Confiance, Trust, Organizational Culture, Organizational behavior, Leadership

Description: Does your organization need to be fast? Agile? Innovative? Does it need speedy, open communication? Lower turnover? Optimized performance? Then you're looking for the benefits of a High-Trust, Peak-Performance Organization. In high-trust cultures things run more smoothly. More quickly. More profitably. Marketing is more cost-effective, because it's easier to retain preferred customers. Turnover is reduced, because talented workers are eager to stay. Feedback is quicker, because there's no fear of retaliation. Learning is faster, because it's safe to admit what you don't know. Communication is more transparent. Morale is higher. Productivity is greater. Commitment is deeper. Leadership and the Power of Trust provides building blocks for creating a high trust culture. The book guides you through five things that people must feel in order to trust, seven essential traits of trusted leaders, fourteen arenas in which leaders must develop trust and it gives you proven strategies for combating fear and anxiety, the greatest threats to trust in any organization.