
Everything we know about leadership is less than we still have to learn
By Jeff Golden
Subjects: Total quality management, Interpersonal relations, Qualité totale, Total Quality Management, Leadership
Description: "Thousands of people serving their communities have discovered surprising things about leadership: it's much more about listening than directing, more about learning than knowing, more about willingness to deeply challenge themselves than any special inborn qualities-and that grasping all this is a rewarding practice that never ends. This is their story."--Pub. desc
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