Driven to delight

By Joseph A. Michelli

Subjects: Daimler-Benz Aktiengesellschaft, Management, Customer services, Automobile industry and trade, germany, Mercedes automobile, Automobile industry and trade, DaimlerChrysler, Mercedes automobiles

Description: "Why are Mercedes-Benz customers so loyal and passionate? Because the people at Mercedes-Benz are Driven to Delight, "--Amazon.com.