Black box thinking

By Matthew Syed

Subjects: BUSINESS & ECONOMICS / Management, Failure (Psychology), Failure (psychology), BUSINESS & ECONOMICS / Organizational Behavior, Errors, Success, Organizational behavior

Description: "Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail, "--Amazon.com.