Where does it hurt?

By Jonathan Bush

Subjects: Medical care, united states, Medical care, New York Times bestseller, Health Care Reform, Personal Narratives, nyt:combined-print-and-e-book-nonfiction=2014-06-01, Delivery of Health Care, Health care reform, Cost of Medical care

Description: "Jonathan Bush of Athenahealth leads readers through the underbelly of American health care, which has missed the customer service revolution of the past two decades, while reflecting on his own journey from ambulance driver to CEO of one of the nation's fastest growing tech companies. He offers a vision and plan for disrupting the current system and pushes to restore the sanctity of the physician-patient experience. The key, he argues, is more innovation, less regulation, and a wider range of choices for customers"--Provided by publisher.